is running the specialized software Matomo ( for keeping usage statistics of the websites, it is hosting. Matomo is installed in the ICCS’s servers and its data remain in that server.

1.1 About WeObserve project and Matomo

WeObserve is a project funded by the European Union’s Horizon2020 Programme under Grant Agreement No.776740. It started in December 2017 and it will finish in November 2020. WeObserve aims to improve the coordination between existing Citizen Observatories and related regional, European and International activities. The WeObserve mission is to create a sustainable ecosystem of COs that can systematically address the three key challenges (awareness, acceptability, sustainability) and help to move citizen science into the mainstream.

The project coordinator is the International Institute for Applied Systems Anaysis (IIASA), Austria and the partners are: IHE Delft Institute for Water Education  (IHE Delft), Netherlands, University of Dundee (UNIVDUN), United Kingdom, Ecological and Forestry Applications Research Centre  (CREAF), Spain, Institute of Communication and Computer Systems (ICCS), Greece, European Citizen Science Association (ECSA) E.V., Germany, Autorita di Bacino dei Fiumi Isonzo, Tagliamento, Livenza, Piave, Brenta-Bacchiglione (AAWA), Italy.

For more information about the project please visit  

1.2 Purpose of the processing

Matomo is collects data to analyze the behavior of the website visitors to identify potential pitfalls (i.e. not found pages, search engine indexing issues, most visited content, etc.). The collected data is processed to generate reports for website owners to take action to improve visitor access and usability (i.e. changing page layouts, publishing  fresh content ,etc.)

The Matomo software installed in ICCS webserver collects and processes the following personal data:

  • Cookies
  • IP address
  • Before storing, we mask the visitors IP, by masking its last byte. Therefore, the IP can no longer be used for identification purposes.
  • Location of the user

And also:

  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser

The processing of personal data with Matomo is based on explicit consent. Your privacy is our highest concern. That’s why we will not process any personal data with Matomo unless you give us clear explicit consent.

1.3 Recipient of the personal data

The personal data received through Matomo are sent to the Institute of Communication and Computer Systems (ICCS).

1.4    Details of transfers to third country and safeguards

Matomo data is hosted in Greece.

1.5    Retention period or criteria used to determine the retention period

We retain the anonymized personal data captured within Matomo for a period of 5 years.

1.6    The existence of each of the data subject’s rights

As Matomo is processing personal data on legitimate interests, you can exercise the following rights:

Right of access: you can ask us at any time to access your personal data.

Right to erasure: you can ask us at any time to delete all the personal data we are processing about you.

Right to object: you can object to the tracking of your personal data by using the following opt-out feature:

Please check opt-in or opt out.

1.7    The right to withdraw consent at any time

You can withdraw at any time your consent by enabling the “Do Not Track (DNT)” feature in your browser, which we honor.

1.8    The right to lodge a complaint with a supervisory authority

If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint at

1.9    Whether the provision of personal data is part of a statutory or contractual requirement; or obligation and possible consequences of failing to provide the personal data

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

1.10   The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences

Matomo is not doing any profiling.